Refund Policy

At Pixelated, we offer a monthly subscription for landing page services. Below are the terms of our refund policy:

1. No Refunds for Completed Billing Periods

Since our service is digital and subscription-based, we do not offer refunds for partially used billing cycles. You will retain access to our services until the end of your current subscription period.

2. Cancellation Policy

You can cancel your subscription at any time. Once canceled, you will not be charged for the next billing cycle, but no refunds will be issued for the current billing period.

3. Refunds for Billing Errors

If you were accidentally charged due to a system error (e.g., duplicate billing), please contact us within 7 days, and we will process a full refund for the erroneous charge.

4. Satisfaction Guarantee (Optional)

We value our customers and want to ensure a great experience. If you are a first-time user and are unsatisfied with our service, you may request a refund within 7 days of your first subscription payment.

5. Contact Us

If you have any questions about this Refund Policy, please contact us at support@pixelated.sg.